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Checklist for Handling:
Illness, Injury or Death of a UTSA Student Abroad

This document contains step-by-step procedures to be followed in the event of a death of a UTSA student participating in a faculty-led study abroad program.

Whenever feasible, statements to the press and media should be made exclusively through the appropriate offices at UTSA. Do NOT post on social networking sites. 

Faculty directors abroad should not seek contact with the press. Many difficulties may arise when more than one source releases information to the media.

Equally important is that all steps taken after the death be recorded for future reference. It is vital that information is passed promptly, accurately, and completely at each communication link.

Steps

  1. Verify the identity of the student.
  2. Gather as much information as possible about circumstances surrounding a student’s death abroad. Begin an Incident Report so all information is in one document. DO NOT notify the student’s family. An official UTSA representative will be responsible for making contact with the family.
  3. Inform UTSA Office of International Programs at 210-458-7202. After business hours, call UTSA Campus Police at 210-458-4242.
  4. Office of International Programs will inform necessary UTSA personnel, including the Executive Vice Provost, the Vice President for Student Affairs, the UTSA Police Department, the Office of Communications and Marketing, as well as the Office of Legal Affairs
  5. Contact the local U.S. embassy. For non-U.S. citizens, notify the embassy or consulate of citizenship for that student. The Overseas Citizens Services in the Department of State Bureau of Consular Affairs is responsible for the welfare and whereabouts of U.S. citizens traveling and residing abroad. Staff are trained and experienced and will follow their own protocols.
  6. UTSA will contact International SOS initially for repatriation assistance. International SOS will likely contact the faculty leader abroad directly.
  7. Notify host institution authorities, if applicable. All circumstances around the death should be kept private until the local police complete an official investigation.
  8. Notify the rest of the students. Ensure that group discussion, individual counseling, and on-call access to staff is available, to the extent possible. All circumstances around the death should be kept private until the local police complete an official investigation.
  9. Use UTSA Counseling Services: 210-458-4140. They are available for counseling by phone if needed.